FAQ – Frequently Asked Questions
- Australia
- Austria
- Belgium
- Brazil
- Canada
- Denmark
- Finland
- France*
- Germany
- Greece
- Hong Kong
- Hungary
- Ireland
- Indonesia (currently in a trial run)
- Israel
- Italy
- Japan
- Kazakhstan (currently in a trial run)
- Korea
- Luxembourg
- Malaysia
- Mexico
- Netherlands
- New Zealand
- Norway
- Poland
- Portugal
- Russia
- Saudi Arabia
- Singapore
- Spain
- Sweden
- Switzerland
- Thailand (currently in a trial run)
- Turkey
- Ukraine
- United Kingdom**
- United States***
- Vietnam (currently in a trial run)
* France: Packages can be shipped to mainland France with zip codes that start with 01 to 95. The packages cannot currently be shipped to overseas territories, including Corsica, Guadeloupe, Martinique, French Guiana, Reunion, St. Pierre and Miquelon and Mayotte.
** United Kingdom: Packages can be shipped to mainland UK as well as the Channel Islands and the Isle of Man.
*** United States: Packages can be shipped to all states, territories and military addresses within the United States.
We have partnered with difference manufactures and brands. To make shipping efficient optimize the shipping time. Currently, all item will get ship each individualy. Unless, it is from the same manufacture. For that reason per order might have multiple tracking number. Also, we always choose the shipping service that offer tracking.
Of course there are some country the shipping company does not offer tracking service. To avoid any chance of missing package. We might cancel the order and offer refund in full.
Usually take 3 – 5 business days to process an order.
Brazil: 20 to 30 business days
Mexico: 20 business days
Vietnam: 5-7 business days
Russia, Ukraine and Saudi Arabia: 7-15 business days
All other supported countries: 7-10 business days
We looking to provide best possible product offers and services to our customers. We hope that you are happy with every purchase that you have make. If happen that you like to return some items. Please Read Our Return Policy Below. We will do our best to to assist you.
Retunable Items
- Items can be returned/refunded within 30 days or according the specified days on product description. Must meet criteria below:
- Faulty items/Broken on Arrivals.
- Items received in the incorrect Size or Colors.
We are not responsible for any customs duty taxes/tariffs.
Send us a message. We will get back to you as soon as possible. Usually within 24 hours.